Processing & Carrier Information
Orders are handled Monday through Friday (excluding weekends and holidays). Once shipped, customers receive an email with tracking details. We use USPS, UPS, or FedEx depending on destination and service level.
Domestic Shipping
Most continental U.S. orders arrive within 2–6 business days after shipment, though timing varies by carrier. Tracking numbers may require up to 24 hours to activate once emailed.
International Shipping
International delivery is available to most countries, though times vary significantly due to customs and local postal services. Customers bear responsibility for duties, taxes, and customs fees in their respective countries.
High-Value Orders
Signature confirmation may be required at checkout for higher-value purchases to ensure secure delivery.
Important Disclaimers
All products are marketed for research use only and are not intended for human consumption. Estimated delivery times carry no guarantee and depend on carrier conditions. If tracking indicates delivery but the package wasn’t received, customers should contact the carrier directly with their tracking number.
Support
For questions about shipments, order status, or delivery timeframes, contact us:
Email: support@betterlife-lab.com
Phone: (714) 988-2412